020 3004 8882

Customer Service Officer | Enfield

  • Full Time
  • Enfield
  • Salary: 20,000-24,000

Our client is a large property management company based in Enfield. They are looking for a Customer Services Officer to join their team.

What the role will include:

  • Dealing with approximately 450 properties
  • Answering telephone calls and emails from tenants and landlords regarding repairs to their property
  • Ensuring that the required repair is logged on our repairs database, passed to an in-house/external contractor and completed within the priority timescales
  • Aim to resolve customer issues and complaints at the first point of contact as far as possible, keeping customers informed as to progress

Requirements:

  • Excellent verbal communication skills
  • Prioritisation and organisational skills
  • A knowledge of property repairs/maintenance is desirable but not essential

Package:

  • Working hours Monday-Friday 9am-5.30pm
  • 20 days holiday including bank holidays
  • Basic Salary £20-24k depending on experience

JR Recruitment are the fastest growing property recruitment company in London, if you’re looking for a new opportunity within the property sector contact the team at JR today.

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